Shipping Policy

At Jinan Quanyu Trading Co., Ltd. (“we,” “our,” “us,” or the “Company”), we are committed to providing safe, reliable, and timely shipping services for all customers purchasing women’s handbags and related accessories through our online store https://preferredsss.com or at our physical store located at D17 Cultural and Creative Industry Park, Kaiyang YunGu Second Floor Room 283, Tikou Road, Guanzhaiying Subdistrict, Tianqiao District, Jinan City, Shandong Province, China. This Shipping Policy outlines our shipping procedures, delivery times, fees, tracking, and related terms and conditions.

By purchasing from us or using our shipping services, you agree to this Shipping Policy in full.

1. General Information

1.1 Scope:
This Shipping Policy applies to all orders placed via our website, in-store purchases requiring shipping, and special order requests.

1.2 Shipping Methods:
We offer multiple shipping methods to suit your needs, including standard, expedited, and international shipping. Shipping availability may vary depending on your location and the size, weight, and type of product.

1.3 Delivery Destinations:
We ship to locations within Mainland China as well as selected international destinations. International shipping may be subject to customs clearance, import duties, taxes, or other charges, which are the responsibility of the customer.

1.4 Order Processing Time:
All orders are processed within 1–3 business days after confirmation of payment. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates and Fees

2.1 Domestic Shipping (China Mainland):

Standard Shipping: Calculated based on weight and destination. Delivery typically takes 3–7 business days.
Expedited Shipping: Available at an additional cost, with delivery typically 1–3 business days.
Free Shipping: Eligible for orders exceeding a specified amount (promotion details listed on the Site).

2.2 International Shipping:

Calculated at checkout based on destination, weight, and dimensions.
Delivery times vary by country and customs clearance, typically 7–21 business days.
Customers are responsible for customs duties, import taxes, or other fees.

2.3 Shipping Fee Calculation:
Shipping fees are automatically calculated at checkout. Fees are based on product weight, dimensions, shipping method, and destination. Promotional or discounted shipping rates may be offered from time to time.

3. Order Confirmation and Processing

3.1 Order Confirmation:
Upon successful order placement, you will receive an order confirmation email containing your order details, payment confirmation, and estimated delivery date.

3.2 Order Verification:
We reserve the right to verify orders for accuracy and authenticity. In case of discrepancies, we may contact you via email or phone.

3.3 Packaging:

All products are packaged securely to ensure safe transit.
Items are packed in protective boxes, padded with bubble wrap, and sealed to prevent damage.
For premium or high-value items, additional protective measures such as dust bags or branded boxes are provided.

4. Shipping Timeframes

4.1 Domestic Orders:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days

4.2 International Orders:

Asia: 5–14 business days
Europe: 7–21 business days
North America: 7–21 business days
Other regions: 10–30 business days, depending on customs processing

Delivery times are estimates and may vary due to factors such as holidays, natural disasters, customs delays, or transportation disruptions.

4.3 Order Cut-off Time:
Orders placed before 3:00 PM (China Standard Time) on business days will be processed the same day. Orders placed after this time, or on weekends and public holidays, will be processed on the next business day.

5. Tracking Your Order

5.1 Tracking Information:
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your shipment online.

5.2 Updates:
Tracking information is updated by the carrier. Please note that updates may not appear immediately after shipment.

5.3 Customer Support:
If you experience difficulties tracking your order, please contact our Customer Service team at ayih879@163.com or +86‑531‑8888‑8888.

6. Shipping Carriers

We partner with trusted shipping carriers to ensure timely and reliable delivery:

Domestic: China Post, SF Express, EMS, or other verified carriers.
International: DHL, FedEx, UPS, and other reliable international couriers.

Carriers may vary depending on order destination, product size, weight, and service level.

7. Shipping Restrictions

7.1 Restricted Items:
Certain products may be restricted or prohibited from shipment to specific countries due to local laws, customs regulations, or airline restrictions. Customers are responsible for ensuring compliance with local regulations.

7.2 PO Boxes and APO/FPO Addresses:
We ship to most PO Boxes; however, some couriers may have restrictions. APO/FPO addresses may be subject to longer delivery times and additional shipping fees.

7.3 Undeliverable Packages:
If a package is returned to us due to incorrect address, refusal to accept delivery, or failed delivery attempts, the customer is responsible for reshipping fees.

8. International Shipping and Customs

8.1 Customs Duties and Taxes:
International orders may be subject to import duties, taxes, or other fees imposed by the destination country. These charges are not included in the product price or shipping fee and are the responsibility of the customer.

8.2 Customs Clearance:
Customs processing times vary by country and may delay delivery. We are not responsible for delays caused by customs authorities.

8.3 Documentation:
All necessary customs documentation will be provided by us to facilitate delivery. Customers must ensure that the recipient information is complete and accurate.

9. Shipping Delays

While we make every effort to meet estimated delivery times, the following factors may cause delays:

Severe weather, natural disasters, or emergencies
Carrier delays, strikes, or labor disputes
Customs inspections or clearance issues
Incorrect or incomplete delivery information
Holidays, peak seasons, or high-volume periods

We are not liable for delays caused by circumstances beyond our control.

10. Lost or Damaged Shipments

10.1 Lost Packages:
If your shipment is lost during transit, please contact our Customer Service team with your order number and tracking information. We will work with the carrier to locate the package and provide a resolution, which may include a replacement or refund.

10.2 Damaged Packages:
If your package arrives damaged, please take photos of the package and contents and contact us immediately. We will evaluate the damage and arrange a replacement, repair, or refund as appropriate.

10.3 Insurance:
For high-value items, we may provide optional shipping insurance. Customers are encouraged to choose insurance for valuable international shipments.

11. Shipping Costs and Free Shipping

11.1 Domestic Shipping Costs:
Calculated at checkout based on weight, destination, and selected shipping method.

11.2 International Shipping Costs:
Calculated at checkout and may vary depending on destination, product size, and chosen courier service.

11.3 Free Shipping Promotions:
We may offer free shipping on eligible orders or during promotional periods. Free shipping terms and conditions will be clearly stated on our Site.

12. Customer Responsibilities

Customers are responsible for:

Providing complete and accurate shipping information
Receiving packages in a timely manner
Paying any applicable customs fees or duties for international shipments
Inspecting products upon receipt and reporting issues promptly

Failure to comply with these responsibilities may result in shipping delays or additional charges.

13. Order Modifications and Cancellations

13.1 Modifications:
Once an order is placed and confirmed, changes to the shipping address, shipping method, or order contents may not be possible. Contact us immediately at ayih879@163.com if modifications are required.

13.2 Cancellations:
Orders can only be canceled before shipment. Once an order has been shipped, cancellation is not possible, and our standard Return & Exchange Policy will apply.

14. Contact Information

For all shipping inquiries, including tracking, delays, lost or damaged packages, and international shipping questions, please contact our Customer Service team:

Company Name: Jinan Quanyu Trading Co., Ltd.
Address: D17 Cultural and Creative Industry Park, Kaiyang YunGu Second Floor Room 283, Tikou Road, Guanzhaiying Subdistrict, Tianqiao District, Jinan City, Shandong Province, China
Email: ayih879@163.com
Phone: +86‑531‑8888‑8888

Customer Service hours: Monday to Friday, 9:00 AM – 6:00 PM (China Standard Time).

15. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time. When material changes are made:

The “Last Updated” date will be revised.
Notification may be provided via email or a notice on our Site.
Continued use of our Site and shipping services constitutes acceptance of the updated Policy.

16. Customer Satisfaction Commitment

We are committed to providing reliable, safe, and timely shipping for every order. If you experience any issues with shipping or delivery, please contact us promptly. Our Customer Service team is dedicated to resolving any shipping concerns efficiently, ensuring your products arrive securely and on time.